Privacy Policy

Overview

Pottery Post (“we,” “us,” or “our”) is operated from Whitby, Ontario, Canada. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and mailing address when you submit a directory listing, make a purchase, or contact us.
• Directory listing information — studio name, location, website, bio, and photos you voluntarily submit for inclusion in the Pottery Directory.
• Transaction information — order details and payment information when you purchase from The Pottery Shop. Payment processing is handled by a third-party provider; we do not store full payment card details.
• Usage information — pages visited, time spent on the site, and referring URLs, collected through cookies and analytics tools. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect to:

• Review, approve, and publish directory listing submissions
• Process and fulfill orders from the Pottery Shop
• Respond to inquiries and provide customer support
• Improve the website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Directory Listings

Information you submit for a directory listing — including your name, studio name, location, website, bio, and photos — will be displayed publicly on this website if approved. By submitting a listing, you consent to this public display. You may request removal of your listing at any time by contacting us.

Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Directory listing information is retained until you request its removal.

Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent for the use of your information (subject to legal or contractual restrictions)
• Request deletion of your personal information where applicable

To exercise any of these rights, please contact us at the address below.

Third-Party Services

This website may use third-party services such as analytics providers and payment processors. These services have their own privacy policies and data practices. We encourage you to review them independently.

Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Pottery Post
Whitby, Ontario, Canada